Is Your Address Up-To-Date?

by Miranda Brooks 15. October 2020 08:32

Each year, many team members change their address due to a move, but with everything else going on during that time, they forget to update their contact information with U.S. Xpress.


If this occurs, it can unfortunately result in several potential problems as the year progresses. Important documents, such as W-2's or benefits plan information, may be sent to the wrong address. In addition, state income taxes may be calculated, deducted, and reported incorrectly. These situations could result in compromised personal information, delayed receipt of important documents, paying taxes to the wrong state, or even paying more taxes than needed.


In order to minimize these events, we ask that you take a moment and verify your contact information by visiting and selecting "Employee Self Service" in the bottom righthand corner of the page. Your employee ID and password will be used to login. If you have never logged in before, your password will the last four digits of your social security number, two-digit month of birth, and two-digit year of birth (example 12340160).


Once logged in, you can review all of your contact information, and if anything is incorrect, you can easily change it through the Employee Self Service page, or by contacting the HR Service Center by phone (800-670-1915; x257510) or email (


Thank you for your assistance as we work to protect you and your personal information!




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