Document Shredding Available at Our Service Centers

by Ashley Rhodes 18. October 2019 14:24

To protect yourself from identity theft, it’s important to shred documents that contain personal information rather than simply throw them away. The Federal Trade Commission states that documents containing personal, financial, and/or account information should be shredded to keep your confidential information out of the hands of identity thieves.


For your convenience, we have boxes that you can use to safely discard your documents at all of our service center locations. Simply bring your documents to any of our service centers and place them inside one of these secure boxes to be shredded. If you aren’t sure where to find these boxes at a location, ask a Service Center Manager to point you in the right direction.


For more information about what types of documents you should shred and for more ways to protect yourself from identity theft, visit



Re-familiarize Yourself with Our Code of Conduct

by Ashley Rhodes 18. October 2019 12:42

At U.S. Xpress, we are committed to the highest standards of ethical and professional conduct. That is why we should all understand and adhere to our company’s Code of Conduct and Ethics, which presents guidelines and constitutes a statement of principles to which each of us are held accountable.


While you’ve seen it before, we ask that you take some time to re-familiarize yourself with this Code. Thank you for your continued commitment to ethical and professional conduct and for being a part of U.S. Xpress.








            1.         Purpose. This Code of Conduct and Ethics (the "Code") applies to all directors, officers, and employees of U.S. Xpress Enterprises, Inc. (collectively with its consolidated subsidiaries, the "Company").  It also applies to all directors, officers, and employees of the Company's controlled affiliates, employees who serve as directors or officers (or an equivalent position) of any non-controlled affiliate, and to employees of entities included in the Company's consolidated financial statements under the equity method (collectively, "Covered Individuals").



For employees, this Code is part of the terms and conditions of each employee's employment with the Company; provided, however, the Code does not create an expressed or implied employment contract and is not intended to be interpreted as a contract.  To the contrary, it presents guidelines and constitutes a statement of principles to which all Covered Individuals are held accountable.



The Company is committed to the highest standards of ethical and professional conduct.  The purpose of this Code is to establish basic standards of business practice, as well as professional and personal conduct that are expected of all Covered Individuals.  These standards require honesty and candor in the Company's activities.  The Company’s CEO, principal financial officer, principal accounting officer, controller, or persons performing similar functions (collectively with the CEO, the “Designated Officers”) are subject to the Code of Ethics for the CEO and Senior Financial Officers (the “Financial Code of Ethics”).  For additional information, please refer to the Company's Employee Handbook and any supplements thereto.  The Company expects all Covered Individuals to abide not only by the "letter," but also the "spirit" of the Code.



This Code also sets forth procedures for bringing complaints or issues before management or the Audit Committee on a confidential, anonymous basis.  You should review the procedures carefully.



2.         Basic Principles of Ethical Corporate Conduct. Because the Company is judged by the performance and public perception of its directors, officers, and employees, each Covered Individual has a responsibility to always act in a manner that merits public trust and confidence consistent with the highest standards expected of directors, officers, and employees of a publicly traded corporation.



            The principles set forth below are basic principles that must be followed:



(a)    Be honest, fair, and trustworthy in all relationships in carrying out your duties for the Company.


(b)    Avoid actual and apparent conflicts of interest between work and your personal interests and, if there are any such conflicts or potential conflicts, seek approval beforehand from the Company's Corporate General Counsel, or if you are an officer, from the Audit Committee of the Board of Directors.


(c)    Obey all applicable laws, rules, and regulations governing the Company's business, wherever it is conducted, and do not take any action, either personally or on behalf of the Company, that violates any such law or any other significant law or regulation, the violation of which would reflect poorly on you or the Company.  Do not take advantage of the Company, its employees, customers, vendors, suppliers, or any other third parties.


(d)    Be aware of and comply with antitrust laws. Substantial damages can arise from an antitrust violation and convictions under antitrust laws can result in jail terms. Discussions with competitors relating to past, present, or future pricing policies, rates, bids, discounts, promotions, profits, costs, terms or conditions of sales, choice of customers, territorial markets, lanes, or plans may be prohibited by antitrust laws. Discussing such items at trade association meetings may also give rise to antitrust law violations.


(e)    Treat the Company's property and funds with the same care and respect you would treat your own property and funds.  The Company's property and funds belong to its stockholders.  Do not improperly charge rates or charges and do not fail to charge for services the Company renders.


(f)     Foster an atmosphere in which personal integrity and fair dealing is part and parcel of what you do.


(g)    Be honest and candid with regard to all reporting of financial results.  Be timely and accurate in all your reporting tasks and activities.  Do not change or alter numbers or facts to make yourself or someone else look better.  Always express and report the truth.


(h)    Be loyal to the Company. Do not – 


                                                           i.            Deprive the Company of an opportunity;


                                                         ii.            Take for your own advantage an opportunity that belongs to the Company; or


                                                       iii.            Help others violate (i) or (ii), if they are in a position to divert a Company opportunity for their own benefit.


(i)     At all times comply with the terms of any confidentiality, non-disclosure, and/or restrictive covenants agreement or other similar contract between you and the Company, and keep all confidential information of the Company instrictconfidence,and do notdirectly orindirectly discloseor transmitanysuchinformationtoanypersonwhoisnotemployed or contractually engaged by the Company at thetimeofsuchdisclosure, andthen,onlyintheordinary courseof your duties for the Company.  This applies to all types of confidential information about the Company, its employees, and its customers, which may include freight rates, Company or customer financial information, pricing policies, the identity of customers, trade secrets, Company accident, personnel, or medical records, and proprietary information, both while you are employed or providing services for the Company and after you leave the Company or stop providing services for the Company.  Never disclose this information in any form or forum, including, without limitation, on any personal website, blog, social media platform, or any other publicly available internet forum.  Do not use or attempt to use any such information for your personal advantage or for the benefit of the Company's competitors.


(j)     Do not post anything online that may be construed as representing the Company.  Do not use the Company's logo or other trademarks on any personal website, blog, social media platform, or any other publicly available internet forum in a way that suggests the Company sponsors the content therein. 


(k)    Business gifts and entertainment are courtesies designed to build goodwill and sound working relationships among business partners.  We do not, however, want to obtain business through improper means as to gain any special advantage in a relationship.  Business gifts that compromise, or even appear to compromise, our ability to make objective and fair business decisions are inappropriate.  Simply stated, offering or accepting bribes, kick backs, or pay-offs is always prohibited.


                                                           i.            The issue of gifts and gratuities may have legal implications when the government, a government entity, or other regulated entity is involved, and serious consequences can result from mishandling these relationships.


                                                         ii.            The decision to offer or accept gifts or entertainment should be made only in compliance with legal and ethical requirements, and with the involvement of a manager if you are unsure of the appropriate course.  In all circumstances, gifts should be reasonable.


(l)     Treat all persons fairly, regardless of such factors as race, color, national origin, religion, gender, disability, marital or family status, sexual orientation, military status, age, or other factors unrelated to the Company's business.  Adhere to fair employment practices. Extend courtesy to every employee, customer, vendor, and supplier of the Company.


(m)  Do not perform any acts of harassment or any acts that create the potential for harassment. Harassment may take many forms, including, without limitation, sexual advances, propositions, threats, threatening conduct, and unwanted physical contact.  


(n)    Be thoroughly familiar with, adhere to, and fully comply with all Company policies and procedures, including, without limitation, this Code, the Company's Insider Trading Policy, and other standards of conduct (if applicable to you).


(o)    Conduct business in a way that protects the health and safety of Company employees, other people, and the environment. Employees should act in a manner that ensures compliance with all applicable governmental and private health, safety, and environmental requirements, including contributing to an alcohol- and drug-free workplace.


(p)    Foster a safe working environment free of violence. Acts or threats of violence in any form will not be tolerated. 


(q)    Invest the time necessary to learn your job thoroughly and learn from your colleagues who have more experience in the transportation business.


(r)     Promptly report to your supervisor, the Corporate General Counsel, or the Audit Committee any irregularities or apparent wrongdoing, including violations of the matters listed in this section and all facts surrounding any such incident.


(s)     Do not withhold, misrepresent, or misconstrue facts or information when reporting any matter to your supervisor or superior or reporting violations of this Code or any other standards of conduct to your supervisor, the Corporate General Counsel, or the Audit Committee.


(t)     Any Company employee who is in possession of material, non-public information may not trade in securities of the Company. Material, non-public information means information that is both material and non-public. Information is "material" if a reasonable investor would consider the information important in deciding whether to buy, sell, or hold a company's securities, or if the information could reasonably be expected to affect the market price of those securities. If there is any question as to whether information is material, non-public information, do not trade in the Company’s securities and confirm with the Company’s Corporate General Counsel, who is currently Leigh Anne Battersby (e-mail: or in person).




The Company's Insider Trading Policy maintains prevalence over the above general statement when dealing with directors, Section 16 officers, and other officers as listed and maintained in the Company's Insider Trading Policy.




3.         Examples of Conduct That Violates This Code. The following are examples of conduct that violates this Code:



(a)    Acts of dishonesty and/or embezzlement, including borrowing money from the Company without approval of a senior officer or using Company property for personal use or personal gain.


(b)    Accepting or giving bribes or kickbacks to or from the Company's customers, vendors, or suppliers.


(c)    Making favorable freight arrangements for customers that result in you obtaining a personal benefit.


(d)    Misusing Company property, including, but not limited to, tractors or trailers.


(e)    Abusing or misusing property belonging to customers, vendors, suppliers, and other third parties.


(f)     Looking up or obtaining information on workstation screens, Company records, or elsewhere about the Company's financial or proprietary information, unless there is a business need to do so that has been expressly approved by your supervisor.


(g)    Using Company information for your own benefit or to benefit someone else, either directly or indirectly.


(h)    Trading in the Company's stock while in possession of material, non-public information about the Company, or during a quarterly or special blackout period that may be applicable to you.


(i)     Falsifying or destroying Company records or documents except as part of a normal and previously approved record destruction program.


(j)     Failing to report any matters accurately or timely to a supervisor or superior or misrepresenting or misstating facts in any oral or written report.


(k)    Failing to report wrongdoings to senior management.


(l)     Performing work for a person or entity that has a business relationship with the Company or for a person or entity that competes with the Company without prior approval of management or the Governance Committee.



            The examples above are not all-inclusive, but have been set forth as examples of conduct violating the Code.  The Company reserves the right to determine if and when conduct constitutes a violation of this Code, whether or not the conduct is specifically identified in the Code.



            4.         Where to Get More Information. If you do not understand or have any questions about any portion of this Code, contact Leigh Anne Battersby, Corporate General Counsel, via phone at (423)510-3222, in person, via email to, or in writing to:  



Corporate General Counsel


4080 Jenkins Road


Chattanooga, TN 37421



            5.         Who Handles Complaints. If you believe that you or someone else may be in violation of the Code, you may submit your complaints, reports, or concerns, on a confidential or anonymous basis as follows:



(a)    Calling the toll-free ethics hotline at (866) 674-5645;




(b)    Via the web:;




(c)    Writing or orally notifying the Company’s Corporate General Counsel, your supervisor, or an officer of the Company; or




(d)    Writing to the Company's Audit Committee:




Chairperson of the Audit Committee


U.S. Xpress Enterprises, Inc.


4080 Jenkins Road


Chattanooga, TN 37421




Indicate "To be opened by the Audit Committee only"on your envelope. 



The Company forbids retaliation, and no action will be taken against you for asking in good faith about the Code, about activities that you are considering engaging in, or for reporting in good faith a perceived violation of the Code, even if it turns out that there was in fact no violation. Retaliation includes, but is not limited to, the discharge, demotion, suspension, threatening, undue influence, bribery, or harassment (directly or indirectly) of a whistleblower, or in any manner discriminating against a whistleblower in the terms and conditions of his or her employment. Retaliation against an individual for reporting a complaint or for participating in an investigation of a complaint is a serious violation of the Code and may be subject to disciplinary action.




6.         Report of Matters to Audit Committee. When an issue is raised pertaining to the Code, the Corporate General Counsel will take appropriate action under the circumstances; provided, that the Corporate General Counsel shall report all matters to the Chairperson of the Audit Committee relating to any (i) alleged violation of the Code by any director, executive officer, or any Designated Officer (the "Alleged Code Violation"), (ii) complaints, reports, questions, or concerns regarding financial statement disclosures, accounting, internal accounting controls, or auditing matters (collectively, "Accounting Matters"); (iii) violation of applicable securities laws, rules, and regulations relating to financial reporting (a "Legal Allegation"); (iv) retaliation against any employees who make any allegations relating to (i) – (iii) above (a "Retaliatory Act"); and (v) other matters required to be addressed by the Audit Committee (A) set forth in the Reporting Procedures for Accounting Matters, the Charter of the Audit Committee of the Company, as amended from time to time (the "Charter"), or otherwise, and (B) pursuant to all applicable laws, rules, and regulations.




Pursuant to Section 301 of the Sarbanes-Oxley Act of 2002 and the rules promulgated thereunder and its Charter, the Audit Committee established reporting procedures for the receipt, retention, and treatment of complaints (collectively, a "Complaint") received by the Company and Audit Committee on issues regarding Accounting Matters as well as other matters.  A copy of the Reporting Procedures for Accounting Matters is available on the Company's website at under the Investors tab.




            Complaints may be made to the Company anonymously pursuant to the section titled "Who Handles Complaints."  If the Compliant is, or is required to be, addressed by the Audit Committee, then the Audit Committee will take the following actions upon receipt of such Complaint:




(a)    The Corporate General Counsel and Chairman of the Audit Committee will review the Complaint and determine whether the full Audit Committee needs to review.


(b)    The Audit Committee will determine, in its sole discretion, whether the matters set forth in the Complaint relate to or involve a material violation of this Code or any Company policy or have a material adverse effect on the Company's financial statements, results of operations, or financial controls.


(c)    The Audit Committee may investigate the matters alleged in any Complaint by any procedure it deems appropriate.


(d)    The Complaint, if it involves a material matter, will be reviewed by the Company's outside legal counsel, as appropriate, and the Audit Committee will take any necessary action to remedy the matters set forth in the Complaint, including, without limitation, presenting such Complaint to the Company's Board of Directors and independent public accountants for further action if the Audit Committee determines there is substance to the matters alleged in the Complaint.


(e)    Complaints that are not well-founded will be dismissed, but such Complaints will be retained by the Audit Committee for an appropriate period of time, as determined by the Audit Committee, or by the Corporate General Counsel, as determined by the Company’s Document Retention Policy.


(f)     No employee will be subject to discipline for bringing a Complaint in good faith to the Audit Committee's attention.




            Notwithstanding anything to the contrary herein, any Complaints relating to Accounting Matters, Alleged Code Violations, Legal Allegations, or a Retaliatory Act shall be subject to the procedures set forth in the Reporting Procedures for Accounting Matters.




Any Complaints received by the Audit Committee (or the Company's outside legal counsel) will be retained in a separate, confidential file restricting access only to members of the Audit Committee and the Company's outside legal counsel.




7.         Code of Ethical Conduct Waivers. A waiver of any of the rules of the Code must be requested in writing and may be granted in certain limited circumstances.  Any waiver will be denied or granted by the Board of Directors, in its sole discretion.  The Chief Financial Officer has authority to grant a waiver for employees who are below the rank of Vice President, subject to approval of the Audit Committee of the Board of Directors.  Waivers will be reported or disclosed in accordance with the applicable requirements of the Securities and Exchange Commission and the New York Stock Exchange.




All waivers of this policy must be reported to the Audit Committee, and any such waivers must also be reported by timely filing a Form 8-K with the Securities and Exchange Commission, to the extent required.




8.         Failure to Comply. Engaging in prohibited conduct or not adhering to this Code, or any other standards of conduct adopted by the Company, may lead to disciplinary action against an employee, which may include, without limitation, a warning or letter of reprimand, demotion, salary reduction, loss of eligibility for a salary increase, bonus, or equity compensation, suspension without pay, or termination of employment.  If you have any questions or doubts about whether your conduct might pose a conflict or a potential conflict of interest or be otherwise prohibited, refer the matter to your immediate supervisor or the Corporate General Counsel.




9.         Public Availability. In accordance with the applicable requirements of the Securities and Exchange Commission and the New York Stock Exchange, this Code will be made publicly available on the Company's website at under the Investors tab. 




10.       Amendments. Amendments to the Code must be approved by the Board of Directors and will be promptly disclosed (other than technical, administrative or non-substantive changes).




How Do You Add Dependents to Your 2020 Benefits Plan?

by Ashley Rhodes 17. October 2019 12:41

It’s simple! Fax in your dependent documents to 866-231-9165.

What are dependent documents? If you are adding a spouse, please fax a copy of your wedding certificate. If you are adding a child, please fax a copy of their birth certificate. 

Once you have reviewed your benefits guide and faxed your documents, give us a call at 866-895-8677 between November 4 and November 22. This is the only time of year that you can make changes and confirm existing coverage, so it's important that you call. Be sure to have your dependents' social security numbers handy. 

Want to learn more before signing up or making changes? There will be conferences led by a benefits expert that you can attend in person or over the phone. Please check the schedule below, and mark your calendars.                                  

To join a conference call, dial 866-202-0833, and enter access code 102-626-4452.

Benefits Enrollment Conference Schedule

Monday, November 4
Time: 9:00 am – 10:00 am EST

Thursday, November 7
Time: 11:00 am – 12:00 pm EST

Wednesday, November 13
Time: 2:00 pm – 3:00 pm EST

Monday, November 18
Time: 3:00 pm – 4:00 pm EST

We look forward to helping you and answering any benefits questions you may have!




Make Your Next Stop the U.S. Xpressway

by Ashley Rhodes 16. October 2019 14:25

The U.S. Xpressway is the website exclusively for all U.S. Xpress Drivers, including Independent Contractors. Visit today for company news, videos, and important information, as well as:

• Interactive sections to give shout outs to your fellow drivers.
• Tips for reading settlement sheets.
• Ways to stay safe and compliant while on the road.
• Details about equipment, trucks, and trailers.
• Contacts at U.S. Xpress available to help you.
• How to bring pets and riders with you, and ways to stay healthy on the road.

If you already use the Xpress Mobile app, log in with your mobile app username and password. If you don’t have the mobile app, click on the New Driver Registration button on and create a login quickly and easily.

We hope you enjoy your website, and thanks for driving with us!



Make a Referral. Make Easy Money.

by Ashley Rhodes 15. October 2019 14:46

Want to make an easy $1,800? Refer a qualified technician. Technicians are critical to ensuring our customers receive their freight on time. When you refer a technician, you can earn:

1st successful recruit: $1,200
2nd successful recruit: $1,500
3rd successful recruit: $1,800

You’ll receive half of your bonus after your referral has been with us for 30 days, and the remainder after they have been with us 90 days. So just think, if you refer three technicians today, you could be holding $4,500 or more very soon!

Ready to make some quick cash? Make a referral by visiting Make sure the technician referral includes your name when applying online. Also, don't forget to mention that shop techs can now take advantage of the Full Ride college program and get their own tools and toolbox through our Tool Program!




Become a Certified Trucker Against Trafficking Today

by Ashley Rhodes 14. October 2019 17:00

Did you know that victims of human trafficking are often found in locations frequented by truck drivers? These victims need our help, and that’s why U.S. Xpress has partnered with Truckers Against Trafficking (TAT). TAT is a nonprofit organization that trains truck drivers to recognize and report instances of human trafficking.

By learning how to identify the signs and report incidents of trafficking, you can play a vital role in rescuing victims. Since 2009, professional drivers like you have reported over 2,000 cases to TAT’s national hotline and freed over 1,000 people.

You can now help victims of human trafficking with a TAT-certification course that involves a 26-minute video, followed by a 10-minute quiz.

You can access the training one of three ways:
• On, there’s a direct link with a button titled “Professional Driver Development Site”.
• Or, if you’re already logged into U.S. Xpressway, you can find the Learning System listed under MY TOOLS.
• Or, you can go to our main website, At the bottom of the main page, you can click “PROFESSIONAL DRIVER DEVELOPMENT” to access the new platform.

Once you’re in the Learning System, look for “Truckers Against Trafficking” in your list of assignments, and click on the video.




Happy Birthday U.S. Navy!

by Ashley Rhodes 13. October 2019 15:34

In 1775, the U.S. Navy was established during the early days of the American Revolution to defend against the British. Now, the Navy defends our country from the seas to the stars. Thank you for your service and sacrifice!



Full Ride: We Cover 100% of College with No Strings Attached

by Ashley Rhodes 12. October 2019 15:28

One of the biggest things to happen to our industry and company is Full Ride – college education for you and your children at no cost to you.

Full Ride offers 100% paid college education from Ashford University for U.S. Xpress company drivers and their dependents ages 17-26. Ashford offers bachelor’s and master’s degrees in one of dozens of disciplines ranging from liberal arts to business to behavioral science. And U.S. Xpress will pay all tuition costs, fees, and books, all while you continue earning as a driver with us. There is no requirement to earn a certain grade to continue with the program, and while we hope you stay, there is no obligation for you to remain with us after you or your dependents have earned your degrees.

If you’re an experienced professional truck driver, you’re eligible to participate as soon as you begin working with us. If you’re a student drivers, you’re eligible to start taking classes as soon as you’ve completed behind-the-wheel training and are promoted to first seat driver. You can have a total of two family members enrolled in school at one time (either two dependent children 17-26 years of age or the driver and one dependent). All costs are covered for you and your family.

Why offer such a generous program if there’s no catch? CEO and President Eric Fuller said, “We don’t see this as just another benefit. We see it as an investment in our drivers and their families.”

Visit today to get more information and get started on your enrollment!




Get Ready to Sign Up for 2020 Benefits

by Ashley Rhodes 11. October 2019 12:08

2020 benefits enrollment will take place from November 4 - 22. This is the only time of year that you can make changes and confirm existing coverage, so it's important that you call.
You can do so in three easy steps!

1. Be on the lookout for your 2020 Benefits Guide that has been mailed to your home address.

2. If you are adding a spouse or dependent, go ahead and fax your dependent documents to 866-231-9165. Be sure to include a fax cover sheet with your employee ID on it. Dependent documents are marriage certificates for a spouse and birth certificates for children.

3. Give us a call at 866-895-8677 between November 4 and November 22. Operators will be taking calls Monday through Friday from 8am to 8pm, EST.




Make More Money on a FedEx Doubles Team

by Ashley Rhodes 10. October 2019 08:19

We’re looking for teams to haul FedEx Doubles in Salt Lake City, UT, Tracy, CA, and Portland, OR. If you’re looking to make more money, have at least 6 months of experience, and have a doubles endorsement, check this out. Benefits and details of this account include: 

  • Great pay starting at .68 CPM/split, up to .75 CPM/split
  • Current U.S. Xpress drivers who transfer to this account are eligible for a $12,000 sign-on bonus
  • Can earn up to $105,000 plus bonuses in first year per driver
  • Minimum weekly of $1,550 (team should be available for 6 days during the week)
  • $500 (split) each month if team has 100% on time service and are available 24 days
  • Average 5,500 miles per week
  • $5,000 in Relocation available
  • Live within 100 mile radius of lanes (if already paired, teams should reside within 200 mile radius)
  • Attend orientation in Ellenwood, GA, or Markham, IL, with flights provided
  • Doubles training will take place after orientation for 3 days (training pay is $150 per day)
  • Drop and Hook loads, pulling 2 x 28 pup trailers
  • Doubles endorsement required prior to coming to orientation
  • Home every week for 34 hour reset (Sun-Mon) or (Tues-Wed)
  • Shift typically begins on Tuesday or Wednesday

Interested? Call or email Ian Sanford at 423-510-5174 or


Know any non-U.S. Xpress drivers that would be a good fit? Refer them and you could earn a $3,000 referral bonus! Make a referral by visiting or using the form on your Xpress Mobile app.





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