Meet our December Drivers of the Month

by Miranda Brooks 27. January 2021 09:43

We think all U.S. Xpress drivers are some of the best Professional Truck Drivers out there. Every day you’re helping support the supply chain and keeping everyone in the country going, particularly during these uncertain times.

 

But we want to recognize a specific few of you who have been beyond Relentless. These drivers were nominated by their managers and chosen as winners by company leadership based on their outstanding safety records, hours of service compliance, and overall good reputation. Each of them will be recognized with a plaque, a $150 gift certificate to the company store, and an entry to become the 2020 Driver/Trainer of the Year.

 

Now let’s get to it! December’s winners are:

 

Dwaine B: Dedicated Solo Driver of the Month

“I couldn’t be happier for Dwaine to be chosen as Driver of the Month. Dwaine definitely displays the relentless attitude of a great driver! He’s reliable, making 99.9% of hist drops on time, and always eager to help – I’ve never known him to say “No.” Congratulations, Dwaine. Great job!” – Richard Tharpe, Transportation Manager

 

James S & Jason B: Dedicated Team Drivers of the Month

“Jason and James have been pulling FedEx Doubles for just over a year now.  They get the job done professionally and safely week after week and it's a pleasure working with them.  I cannot thank them enough for everything they’ve taught me and for their hard work.  Great job, gentlemen!” – Tina Branham, Transportation Supervisor   

 

Gregory P: Dedicated Slipseat Driver of the Month

“Gregory is a GREAT driver. He’s a team player, always on time and ready to work without a complain. He’s such a great asset to the team. I’m lucky to work with him.” – Laura Fridley, Transportation Manager

 

Freddie P: Dedicated Owner Operator of the Month

“Freddie is the definition of hard work and dedication to our customer. He always has a smile on his face and gets the job done effortlessly. I’m honored to have him on my team.” – Kristin Johnson, Account Supervisor  

“His name should be Freddie “the smile” Poe. He always has a big smile on his face and is fantastic to work with.  He’s a great business partner for the Dollar General Jonesville account.” – Randall English, Transportation Manager

 

William G Jr: OTR Solo Driver of the Month

“William is always striving (and able) to meet service expectations even while working with little to no supervision. He gets the job done right the first time and is a proven asset to the team.” – Mike Stephens, Fleet Support Manager 

 

Randy E & Daniel H: OTR Team Drivers of the Month

“Randy and Daniel run as hard as they can for this company and take pride in what they do. With great communication, they make my job easier and I’m lucky to be their Fleet Manager.” – Jake Sponberger, Fleet Support Manager

 

Daniel D: OTR Owner Operator of the Month

“Daniel is a great person and driver. He’s always willing to help out and ready with something to say that’ll pick you up if you’re having a rough day. He works hard while out on the road and never complains about anything. Thanks for everything you do, Daniel.” – Billy Chastain, Operations Coordinator

 

Shawn H: Trainer of the Month

“Shawn is a fantastic driver trainer who is extremely thorough, very patient, and has no problem continuing the mentorship process long after the trainee becomes a solo driver. He’s a pleasure to work with and a fantastic asset to the U.S. Xpress team.” – Kyle Chapman, Transportation Manager

 

Join us in giving a big congratulations to all these drivers for their hard work, dedication, and Relentless attitude as they, and all of you, help keep us all rolling.

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Keep a Healthy Mind with the Employee Assistance Program

by Miranda Brooks 26. January 2021 09:08

Now more than ever, our physical health is extremely important. But in difficult times like these, mental health is just as important. 

 

We have an Employee Assistance Program (EAP) that gives you the tools and resources you need to help deal with life’s challenges – any time, day or night. 

 

It provides valuable services focused on a range of concerns, including finding elder or child care, educational information about everyday topics, and ways to improve your emotional health and wellness. 

 

Though the program, licensed professionals are available to provide confidential support and guidance by phone to assist with concerns, such as:

  • Managing stress
  • Handling relationship issues
  • Balancing work and life
  • Quitting tobacco, alcohol or drug use
  • Caring for children or aging parents
  • Dealing with conflict or violence
  • Working through grief and loss issues
  • Controlling depression and anxiety 

 

EAP is available to you and your family 24/7 by phone at 1-800-854-1446 or online at unum.com/lifebalance.

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Keep Rolling: 2021 Stickers Now Available

by Miranda Brooks 25. January 2021 09:44

2021 IFTA stickers are now available at all terminals and Dedicated locations. Both stickers should be applied as soon as possible (though there is a grace period for the 2021 IFTA registration until March 1st, 2021).  If your truck does not have the 2021 IFTA license, stickers, and IRP Registration by March 1st you may be stopped, fined, and delayed significantly, costing you time and money.

 

The 2021 IRP registration for your truck should be available in mid-February. Your manager can have it faxed to you, or you can pick it up at any of our terminals or Dedicated locations.

 

Remember, we are no longer required to carry the Oregon Weight receipt in our permit books, as all trucks are registered electronically.  Additionally, the yellow 23rd series New York sticker you currently have on your truck is effective through 2021, so no need to replace that one.    

 

If you have any questions regarding the above, you can reach out to the Permit department.

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DriverTech Update: All Things Macros

by Miranda Brooks 24. January 2021 10:12

We’ve been working hard on a lot of changes to your DriverTech unit, making it more user friendly to save you time and make your job a little easier. After all, being a Professional Truck Driver is difficult enough without a complicated system. 

The update rolled out this week, and you’ll notice a different layout with all the most important functions right on your home screen. Check it out:

But it’s not just about a new look. It’s about making things more efficient. So, among other things, we updated some of the Macros too. What’s changed?

  • Updated Macros have fewer fields, making them easier to use (not to mention, easier on the eyes).
  • Macro 3 now auto-populates trailer information when it’s available. If it’s not available, you can type it in manually like you used to.
  • Macro 8 has more information pre-populated whenever possible, so drop & hook documentation is much easier.
  • You can report trailers on any screen where hook trailer information is available (for example, Macros 3 and 8).
  • The planned parking feature takes the stress out of finding a place to stop and helps you get more miles by identifying suggested stop locations along your route. The most recent update includes an option to “pick another stop.”
  •  The update makes it easier to report OS&D (Macro 5). All you have to do is click “yes” or “no.” If you click “no,” comments are not required, and if you click “yes,” you’ll complete comments and report it to Claims before you leave the facility. Here’s the before and after:

Over time, we’ll be making more and more updates to your DriverTech unit so you can spend less time entering data and more time making money on the road. To get the run down on the latest updates, just click the “New” icon at the top of your home screen when a red dot appears. It will give you the option to walk through any changes.

 

But to make sure those updates help you out, we want your ongoing feedback. To send us your thoughts, click the “Feedback” button on your home screen and use the rating system.

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Helpful Tips for Cold Weather Driving

by Miranda Brooks 23. January 2021 09:59

When it comes to driving in winter weather, please remember that the most important thing is your safety. If road conditions are hazardous (snow, ice, and wind) and you cannot safely drive, park your truck and send a satcom message to your Fleet Manager/Account Supervisor as soon as possible.

 

If it is necessary to drive in poor weather conditions, use extreme caution when conditions exist that adversely affect visibility or traction. When hazardous conditions are present, we know that you will reduce your speed, increase your following distance, and, if conditions are sufficiently severe that you cannot safely operate, stop your vehicle in a safe place until conditions improve.

 

Don't get stranded in freezing temperatures. Use Anti-Gel.

 

During winter weather, make sure to pour in one bottle of Anti-Gel per fuel tank each time that you fill up. Anti-Gel is available at all U.S. Xpress shops. You can also purchase Anti-Gel with your fuel card at  your fuel stops.

 

Anti-Gel prevents your fuel from gelling due to exposure to the arctic air. Your truck will not start or run if your fuel gels, resulting in your truck being towed, and lost time given to waiting on your fuel to thaw and return to a liquid state.

 

A few more helpful Anti-Gel tips

  • If you're coming from warmer temperatures into colder temperatures, plan ahead and put Anti-Gel in your tank while you are still in warmer temperatures. This allows the fuel to mix with the Anti-Gel before hitting arctic air
  • Run the bunk heater after you have put Anti-Gel in your fuel. This will allow treated fuel to be in the fuel line for the heater and ensure that the heater will run when you are ready to get in the sleeper
  • Our late model trucks have a built-in fuel warmer in the Davco filter housing under the hood. If you are having trouble starting your truck and suspect that your fuel has gelled due to freezing temperatures, turn the key to on (but not to start), and let the heater warm the fuel in the filter for a few minutes. You may be able to get the truck started using this method
  • Never use aerosol ether starting fluid.

Need to Chain Your Tires? Here's what You Need to Know

  • For regions of the country that require tire chains from October 15 to April 15, and we will equip your trucks with chains in those locations.
  • To check out chains, contact the Fuel Department at 844-879-7377, option 2. You will be given an authorization number and told where to pick up your chains. To return chains, contact the Fuel Department to obtain a return authorization number and to find the nearest chain drop-off location. This is to ensure that chains will be available for the next driver. Don't carry chains beyond designated drop locations
  • Chains must be returned to the specified locations by April 30 or the final day of employment, whichever is sooner. If chains are not returned, you will be charged for the entire set. Please be aware if you do not return chains neatly bagged and rolled, you may be charged $50. You will need to send a copy of the original control form in a prepaid Business Reply mail envelope to the attention of the Fuel Department when the chains are picked up and retain the second copy until the chains are returned.
  • Some drivers prefer to have their own set(s) of chains to eliminate stops at chain banks. If you would like to purchase chains, you may do so at any of our chain bank locations. For more information, contact the Fuel Department at 844-879-7377, option 2.  

Avoid frozen brakes with these easy steps.

  1. Drain your air tanks daily.
  2. Do not set trailer brakes unless you are dropping a trailer.
  3. Once you've parked, let the truck sit there for about 15 minutes before activating your truck brakes. That will allow the temperature to equalize. After that, pull forward and spread ice melt in your tire tracks before backing into the original parking spot again. That will stop your brakes and tires from freezing.
  4. When you are ready to leave, make a slight turn to the right while looking to your passenger side mirror. Make sure both of your outside wheels are turning. Do the same with a left turn. If your wheels are turning, you are good to go.

 

Stay safe out there, and if you have any questions, ask your Fleet Manager/Account Supervisor.​

 

 

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Electronic W-2s Are Here

by Miranda Brooks 22. January 2021 09:23

 

If you signed up to receive your 2020 W-2 electronically, good news – they’re now available on ADP. To access it, just log in to your account at https://my.adp.com.

 

If you didn’t sign up previously for an electronic W-2, paper copies will be mailed by January 31st, 2021. Keep in mind, with current mailing times being slower than usual, delivery times will vary.

 

 

Questions about your W-2? Feel free to reach out to your manager or call the U.S. Xpress Tax Hotline at 1-800-233-3864, ext. 7928.

 

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Inside the Lane: Career Pathing at U.S. Xpress

by Miranda Brooks 21. January 2021 11:19

The latest episode in our driver podcast, Inside the Lane, is now live. Along with the usual company news, trivia, and prize drawing, you’ll get to hear President of Dedicated Justin Harness and President of Variant and OTR services Cameron Ramsdell about different career paths available to you here at U.S. Xpress. 

 

What’s the best part of driving Dedicated? Or Teams? Or OTR? How can you join the Variant fleet? Get all the answers to your most burning questions right here. https://inside-the-lane.simplecast.com/episodes/career-pathing-at-us-xpress

 

Don’t forget to subscribe so you’ll never miss an episode. 

 

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Your Xpress Mobile Chatbot Is Here!

by Miranda Brooks 20. January 2021 14:22

Have you noticed that little section on your Xpress Mobile App home screen that says, “Ask the Chatbot?” Well, try it out! It’s a new tool we added to help get you quick answers to simple questions, no need to call in.

For now, it can tell you your appointment time and pickup number, as those are two of your most frequently asked questions. As time goes on, we’ll add more capabilities, so you’ll always have what you need at your fingertips. After all, being a Professional Truck Driver is hard enough without having to dig for information.

But this Chatbot needs a name. Since you’ll be the one using it, we want you to name it! Yep, it’s contest time. Submit your driver number and name suggestions to USXCommunications@usxpress.com by January 28th, 2021, and you’ll be in the running to win.

 

The top 10 names will be posted on our Facebook and Instagram pages on February 1st, 2021, so the voting can begin. The name with the most votes will be announced in February 8th, 2021, so be sure to get your vote in by February 7th.

 

Our first-place winner will receive a $500 Visa Gift Card (and bragging rights, of course), second place will win a $100 Visa Gift Card, and third place will get a $50 Visa Gift Card.

 

A few rules:

  • You must be an active driver at the time pf payment as a condition to receive the prize.
  • Contest is open to all current U.S. Xpress Company Drivers, Agent Drivers & Independent Contractors.
  • Submissions must be sent via email to usxcommunications@usxpress.com no later than 11:59 PM EST on 1/28/21 for consideration.
  •  All votes must be received by 11:59 PM EST on 2/7/21
  • You can only vote once. The first vote submitted by a social media account will be counted and all additional votes received from the same person / social media account will be excluded.
  • All final naming decisions are subject to legal restrictions and are at the discretion of U.S. Xpress.

 

Now let the games begin! 

 

 

 

 

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Get a College Degree on Us!

by Miranda Brooks 19. January 2021 14:57

Have you ever thought of earning a college degree or sending a dependent to school? If you’re a U.S. Xpress company driver or technician – this is the time to do it, for free! 

 

Our Full Ride program offers a 100% paid 4-year college degree from accredited college Ashford University. From liberal arts to business, there are dozens of degrees available so you or your dependents can fulfill any education dreams at no cost to you. We’ll pay for tuition, fees, and books, while you continue earning as a driver with us. There is no requirement to earn a certain grade to continue with the program, and while we hope you stay, there is no obligation for you to remain with us after you or your dependents have earned your degree.

 

Why offer such a generous program if there’s no catch? CEO and President Eric Fuller said, “We don’t see this as just another benefit. We see it as an investment in our drivers and their families.”

 

Want to learn more? Visit www.USXFullRide.com usxjobs.com/full-ride to get started.

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DriverTech Update: All Things Macros

by Miranda Brooks 18. January 2021 11:59

We’ve been working hard on a lot of changes to your DriverTech unit, making it more user friendly to save you time and make your job a little easier. After all, being a Professional Truck Driver is difficult enough without a complicated system.

 

When the update rolls out on January 18th, you’ll notice a different layout with all the most important functions right on your home screen. Check it out:

But it’s not just about a new look. It’s about making things more efficient. So, among other things, we updated some of the Macros too. What’s changed?

 

·        Updated Macros have fewer fields, making them easier to use (not to mention, easier on the eyes).

 

·        Macro 3 now auto-populates trailer information when it’s available. If it’s not available, you can type it in manually like you used to.

 

·        Macro 8 has more information pre-populated whenever possible, so drop & hook documentation is much easier.

 

·        You can report trailers on any screen where hook trailer information is available (for example, Macros 3 and 8).

 

·        The planned parking feature takes the stress out of finding a place to stop and helps you get more miles by identifying suggested stop locations along your route. The most recent update includes an option to “pick another stop.”

 

 

·        The update makes it easier to report OS&D (Macro 5). All you have to do is click “yes” or “no.” If you click “no,” comments are not required, and if you click “yes,” you’ll complete comments and report it to Claims before you leave the facility. Here’s the before and after:

Over time, we’ll be making more and more updates to your DriverTech unit so you can spend less time entering data and more time making money on the road. To get the run down on the latest updates, just click the “New” icon at the top of your home screen when a red dot appears. It will give you the option to walk through any changes.

 

 

But to make sure those updates help you out, we want your ongoing feedback. To send us your thoughts, click the “Feedback” button on your home screen and use the rating system.

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