Open enrollment for 2022 benefits is Oct. 25–Nov. 12

by Miranda Brooks 11. October 2021 11:09

Whether you’ve added a new bundle of joy to your family this year, are concerned about certain health conditions, or just want to be better prepared for the future, now’s the time to look at your employee benefits options and make changes to protect you now and in the years ahead.


We’ve invested more than $2 million in an enhanced benefits package that offers you more options than ever in 2022. This is the only time you can make changes for next year (unless you have a baby, get married or have another qualifying life event) so it’s important to act during the enrollment window, Oct. 25–Nov. 12.


It takes just three steps:


  1. Look for the 2022 Benefits Guide mailed to your home in early October and get familiar with your benefits options.
  2. If you’re adding a spouse or dependent to your coverage, fax dependent documents —marriage certificates for a spouse and birth certificates for children — to 866-231-9165. Be sure to include a fax cover sheet with your driver ID on it.
  3. Call 866-895-8677 between Oct. 25 and Nov. 12 to enroll. The enrollment line is open 8 a.m. to 8 p.m. Eastern time Monday through Friday.


New benefits for 2022 include:

  • High-deductible health plan and health savings account  — This lower-cost alternative to health care may be more beneficial depending on your personal situation and expected annual health care expenses.
  • Increased 401(k) match — We’ve increased our 401(k) match to 50% of 5%. You’re eligible to participate in this program on the first of the month following only 90 days of service.
  • Pet insurance — Our new partnership with FIGO offers customized plans to ensure your pet is covered in the event of unexpected illness or injury.  
  • Scholars Edge 529 plan — A 529 plan is a tax-advantaged way for you to save for a loved one’s future education expenses.
  •  Increased company-paid life insurance — We’ve increased company-paid life insurance from $10,000 to $50,000 for drivers.
  •  Enhanced employee assistance program — You can take advantage of up to five confidential sessions with a licensed professional. The EAP also offers help from finding child care to deciding whether to buy or lease a vehicle to help support the everyday stresses and challenges you and your family face.
  •  Increased limits for employee-paid short-term and long-term disability — Choose coverage of up to $1,500 a week or 60% of your base salary for both short-term and long-term disability insurance.
  • Updated adult orthodontia coverage  There’s no longer an age limit on adult orthodontia, so all ages are covered. 

Questions about your benefits or open enrollment? Join a Zoom call with a benefits expert at one of these times:

Oct. 25

Oct. 28

Nov. 2

We look forward to answering any questions you may have.



Need to Weigh a Load? Locate a Scale from your DriverTech.

by Miranda Brooks 10. October 2021 08:12

Easily locate a scale on your route right from your DriverTech navigation. Simply press the blue road sign button on your DriverTech navigation screen, select "Scale", and your DriverTech unit will then begin searching for options based on your current route. When the search is complete, up to four optimal scale options will display on your screen, and you can select the one that best suits your needs. 

If you have any questions about locating a scale in your DriverTech navigation, reach out to your manager. Thanks for driving with us! ​



Per Diem Advantage

by Miranda Brooks 9. October 2021 08:11

As you likely know, due to a recent tax law, you may no longer itemize work expenses for tax purposes. But there is good news: the IRS now allows you to keep $66 of your earnings per day tax-free as a professional truck driver.
U.S. Xpress Per Diem Advantage makes sure you get the full advantage of this  IRS benefit, allowing you to potentially take home up to 8% more per paycheck.

How does it work? Check out our video for the details and an example of what you could be taking home on Per Diem Advantage.

Don't forget, since the 2018 tax law went into effect, U.S. Xpress Per Diem Advantage is now the only way you can get a tax-free IRS benefit.

You should keep in mind that everyone's tax situation is a little different, and you can visit to get an estimate that closely matches your individual circumstances. We also recommend that you talk with a tax professional if you're still unsure about whether Per Diem Advantage is right for you.

If you're ready to enroll in Per Diem Advantage, you can sign up in three easy ways:

  1. Enter a Payroll Setup Macro 53 on DriverTech and type "Y" behind "DO YOU ELECT TO PARTICIPATE IN PER DIEM ADVANTAGE".
  2. Call your Fleet Support Manager or Account Supervisor.
  3. Call 1-844-USXPRESS and speak to a Payroll team member by selecting Option #5.



We’re making our Driverline easier to use.

by Miranda Brooks 8. October 2021 16:10

We know that the Driverline is an important point of contact for drivers, and we're making it easier to use by upgrading our system. Here's what you need to know:

What's changing? You will no longer be prompted to enter your Driver ID when selecting option 1 to reach the Fleet Team on the Driverline if your information is already in the system. To make sure this feature works correctly for you, your current phone number needs to be correct in our system. If you've changed your phone number or are unsure if we have the correct phone number listed for you, please check with your Operations Team.  If you are calling to reach HR, payroll, etc., you will still need to enter your ID. 

What's staying the same? The number (1.844.879.7737) and the menu options will not change. 

We appreciate all you do and hope this upgrade makes it easier to access the info you need through the Driverline.   ​



Get a College Degree on Us!

by Miranda Brooks 7. October 2021 16:43

Have you ever thought of earning a college degree or sending a dependent to school? If you’re a U.S. Xpress company driver or technician – this is the time to do it, for free!  

Our Full Ride program offers a 100% paid 4-year college degree from accredited college Ashford University. From liberal arts to business, there are dozens of degrees available so you or your dependents can fulfill any education dreams at no cost to you. We’ll pay for tuition, fees, and books, while you continue earning as a driver with us. There is no requirement to earn a certain grade to continue with the program, and while we hope you stay, there is no obligation for you to remain with us after you or your dependents have earned your degree.

Why offer such a generous program if there’s no catch? CEO and President Eric Fuller said, “We don’t see this as just another benefit. We see it as an investment in our drivers and their families.”

Want to learn more? Visit to get started.​​



Shippensburg renovations kickoff

by Miranda Brooks 6. October 2021 11:15

Shippensburg, Pennsylvania, is home to one of our most important terminals, serving as the gateway to the northern and mid-Atlantic states. And soon, this prime site will also be one of our best-equipped and most modern, thanks to a major renovation project kicking off this month.

A key part of the project is converting a warehouse to include additional tractor-trailer shop space, new driver amenities, modern office workspaces, and a training center. Tractor parking will more than double from 96 slips to 209, while trailer parking will increase about 75%, from 254 to 445. We’re also adding four new bays to the trailer shop capacity and eight to the tractor shop. The renovated warehouse will feature upgraded amenities for you including, onsite training rooms, driver lounge, and shower facilities.

Work begins on the parking areas in mid-October, and the warehouse update will begin next March. Can’t wait to see it? Here are a few images of what it will look like once the work is complete.


Thanks in advance for your patience with any temporary inconvenience the construction causes while we bring you a fresh, efficient, and comfortable environment you’ll enjoy every day.



Truck tech is getting an upgrade

by Miranda Brooks 5. October 2021 11:50

As part of our digital transformation, we’re going to begin phasing out DriverTech on company trucks and replacing it with a next-generation tablet powered by Platform Science. What’s different?

·        Its user-friendly interface and design make it easier to use.

·        Unlike DriverTech, the tablet can be removed from its base, so you can take it into a shipper location, use it for pre-and post-trip inspections, easily show your e-logs during roadside inspections, and more. 

·        It uses modern technology and offers new features. 

Cross-functional teams are already ramping up all efforts to help ensure you get the best possible experience with the device. A field pilot is already underway with a select group of U.S. Xpress, Variant, and Total drivers, with over 30 drivers already using the tablet on the road.

We’re working closely with our field pilot drivers to adjust the installation process and technology as needed. And we’ll begin rolling it out to the entire fleet starting in October through the next year.

Most of the tablet installations will take place during scheduled maintenance, and you’ll be notified several times before it’s your turn, so you’ll know what to expect when you arrive.

In the meantime, check out these field pilot drivers and their new tablets.



Learn tips to avoid slips in Fall 2021 Professional Driver Development Training

by Miranda Brooks 4. October 2021 08:52

The Professional Driver Development program will help keep you on firm footing when you complete the new training segment on winter slipping hazards. It’s part of the Fall 2021 training series providing you with the latest knowledge and skills to stay safe on the road.


Icy roads and parking areas may be unavoidable in winter — and they’re prime culprits for slips and falls. But there’s a lot you can do to minimize your chances of an unexpected “trip.” Start by keeping your equipment clean and free of ice and debris. When you’re ready to exit the cab, remember to use three points of contact: Keep a solid grip with two hands and one foot, or two feet and one hand, on the cab at all times.


Speaking of feet, what’s on them matters, too. Shoes or boots with rubber, grooved, nonslip soles provide the most secure footing. Slip-on sneakers with flat bottoms or cowboy boots with leather soles, not so much. And when it’s an option, stay on surfaces treated for ice and snow.


Learn more tips for avoiding slips and falls in the Fall 2021 training course on winter slipping hazards. You have until Nov. 14 to complete training on this topic, plus:

  • Extreme weather driving
  • Spotted lanternfly (if not previously completed)

Plus, you can take advantage of training on these featured topics:

  • Chain banks
  • Anti-gel fuel additive
  • Tire chaining
  • Displaying logs on a mobile device 

Complete the assignments all at once, or one at a time when it’s most convenient for you.


To get started, log into the Professional Driver Development site one of these ways:

  • From the welcome page at, click the “Professional Driver Development Site” button.
  • From within, click the “Learning System” link found under MY TOOLS.
  • From, click the “PROFESSIONAL DRIVER DEVELOPMENT” link at the bottom of the main page.


Use your Xpress Mobile or U.S. Xpressway username and password to sign in. If you haven’t signed up for Xpress Mobile or U.S. Xpressway yet, create a login at


Need help logging in and accessing the training? Watch this video for step-by-step instructions.


If you have questions about your training assignments, contact your manager.



Our Dallas Service Center opens on Monday 10/4.

by Miranda Brooks 1. October 2021 13:02

We started moving from Irving to our new Dallas service center and will be up and running in Dallas on Monday 10/4.  The new facility, located at 34511 Lyndon B. Johnson Freeway, Dallas, TX, 75241, includes offices, a full shop, and driver amenities, all consolidated in one freshly remodeled building. Amenities include:

  • Easier access to truck routes.
  • Better traffic flow.
  • Improved efficiencies in maintenance, training, and parking.
  • A larger designated area in the yard for hands-on training.
  • A shop, office, training facility, driver lounge, and company store – all under one roof.
  • A full gym.
  • Fences and gates around the entire perimeter with keypad or badge entry.
  • Room for future expansion to accommodate any growth plans.
  • More amenities in the area surrounding the service center, like restaurants and entertainment.

Here are a few things you need to know about the move:

  • When is the move happening? The move from Irving to Dallas starts on Friday, 10/1.
  • When will the Dallas terminal open? Monday 10/4 at 7 a.m. CT.
  • Is the shop open during the move? No. The Irving shop will close on 10/1 at 2 p.m. CT, and we'll re-open in Dallas on Monday, 10/4 at 7 a.m. CT. Please contact XRA during this time for assistance.
  • What service center should I go to while the move is happening? You can go to the new Dallas service center during the move to use the driver lounge and facilities, but the shop will be closed until 7 a.m. CT on 10/4.
  • What if I have a personal vehicle parked at the Irving lot? All personal vehicles currently parked at the Irving service center need to be moved. Any personal vehicle in the lot after September 17th will be towed or impounded.

We can't wait to see you in Dallas!




Is Your Address Up-To-Date?

by Miranda Brooks 1. October 2021 12:41

If you've gone through a move recently or want to receive mail in a new location, make sure to update your mailing address. If we don't have your correct contact information, important documents like W-2's, 401k updates, or benefits plan information may be sent to the wrong place.

Updating your contact information is simple

  1. Visit and select "Employee Self Service" in the bottom right-hand corner of the page.
  2. Enter your employee ID and password to log in. If it's your first time logging in, your password will be the last four digits of your social security number, your two-digit birthday month, and the last two digits of your birth year. So, for example, if you were born in January 1960, and the last four digits of your SSN are 1234, your first-time password would be 12340160.
  3. Once logged in, you can review all of your contact information, and if anything is incorrect, you may easily change it through the Employee Self Service page or by contacting the HR Service Center by phone (800-670-1915; x257510) or email (
  4. If you've moved to a new state, you will additionally need to update your tax paperwork to ensure you are paying taxes to the correct state. To do so, contact the HR Service Center to have the appropriate tax documents sent to you via mail or email to fill out, sign, and return to us.

Thanks for your help! 




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