Overwhelmed? Don’t forget the Employee Assistance Program.

by Miranda Brooks 24. November 2021 12:26

Mental health is an oft-overlooked piece of our well-being. It’s not hard to become overwhelmed, stressed, not feeling like yourself, or stuck in a rut.

Fortunately, we have an Employee Assistance Program (EAP) that gives you the tools and resources you need to help deal with life’s challenges—any time, day or night.

The EAP provides valuable services focused on a range of concerns, including finding elder or childcare, educational information about everyday topics, and ways to improve your emotional health and wellness.

Through the program, licensed professionals are available to provide confidential support and guidance by phone for issues such as:

  • Managing stress
  • Handling relationship issues
  • Balancing work and life
  • Quitting tobacco, alcohol or drug use
  • Caring for children or aging parents
  • Dealing with conflict or violence
  • Working through grief and loss issues
  • Controlling depression and anxiety ​

The EAP is available to you and your family 24/7 by phone at 1-800-854-1446 or online at unum.com/lifebalance.​




Send in Your #Truckies for the November Social Media Photo Contest

by Miranda Brooks 23. November 2021 15:37

We love seeing your photos from the road, so we're holding a monthly photography contest! Send us your best #truckies for a chance to win a $50 paycheck bonus. And you just might see your photography featured on our Facebook, Instagram, Service Center TV screens, and more. This month, we'll compile your submissions and let you pick the winner by voting for your favorite on Facebook and Instagram.

Here's how it works:

  • Starting now, submit your photos by the last day of each month in 2021 through our Facebook page by visiting https://www.facebook.com/USXpressDrivers/ or email your photos to us at usxcommunications@usxpress.com.
  • Voting will open at the beginning of the following month on Facebook and Instagram.
  • The photo that receives the most votes ("Likes") wins!


We can't wait to see your photos!​​



Check out our Thanksgiving Hours

by Miranda Brooks 22. November 2021 09:07

Some departments will be closed Thursday, Nov. 25, for Thanksgiving. Please check the list below for the temporary changes. If you have any questions or need additional info, please call your supervisor.

Xpress Roadside Assistance, Extended Coverage, and Claims will be open 24 hours, as usual. 

Some service centers, Dedicated sites, and shops will be closed or have limited hours and/or staff:

  • Walmart Gordonsville: Open regular hours with limited staff.
  • Walmart New Caney: Closed between 3:30 a.m. and 5 p.m. CT on Nov. 25.
  • Whirlpool Cleveland: Closed Nov. 25-26.
  • Dallas Service Center: Limited staff and closed after 5 p.m. CT on Nov. 25.
  • Markham Service Center: Open 6 a.m. CT on Nov. 25 with limited staff and closing 2 a.m. CT on Nov. 26. Shop will reopen at 6 a.m. CT on Nov. 26.
  • Springfield Service Center: Open 6 a.m. ET on Nov. 25 with limited staff and closing 2 a.m. ET on Nov. 26. Shop will reopen at 6 a.m. ET on Nov. 26.
  • Indianapolis Service Center: Open 6:30 a.m. to 5 p.m. ET with limited staff.
  • Total Jackson Service Center: Closed Nov. 25.
  • Total Olive Branch Service Center: Closed Nov. 25.
  • Total Loudon Service Center: Closed Nov. 25.

The following office teams will be closed as follows. All other teams will be available:

  • Payroll: Closed Nov. 25-26.
  • DriverTech/Platform Science Help Desk: Closed Nov. 25.
  • Safety: Open with limited staff.
  • HR Service Center: Closed Nov. 25. Open Nov. 26 with limited staff.


Have a safe and happy Thanksgiving!



Earn up to $2,500 When You Refer a Diesel Mechanic

by Miranda Brooks 21. November 2021 08:07

As drivers, you know our Diesel Mechanics are vital in allowing you to earn money and deliver customers' freight safely and on time. And we need more of them to help keep you rolling.

But where do we find the best Diesel Mechanics? We're hoping you can help us. So, we're upping the ante on our technician referral bonus. Now, if you refer someone you can earn

  • $1,500 for your 1st recruit
  • $2,000 for your 2nd recruit
  • $2,500 for your 3rd recruit (and each one after)

There's even something in it for the new recruit – a $2,000 sign on bonus!

Making a referral for a different location? You can still earn some extra cash – $1,200 for your first recruit, $1,500 for your second, and $1,800 for your third (and fourth, and fifth, and…).

Know someone who would be a good fit? Refer them today. 


Earn up to $2,500 When You Refer a Diesel Mechanic​




Scan in Your Paperwork from the Safety of Your Cab

by Miranda Brooks 20. November 2021 08:04

Have you tried the scanning feature in your Xpress Mobile App? If not, this is a great time to start using it. Why?  

It’s Convenient.

You can scan and view your paperwork from anywhere.

It’s Instant.

The app allows you to skip the lines for scanners so you can get back on the road sooner. 

It’s Easy.

If you already have the Xpress Mobile App, everything you need is already on your phone. 

It helps keep you safe. 

Since most drivers on the road have to scan in paperwork, scanners are often some of the more frequently touched items in our facilities and at truck stops. In the era of COVID-19, that’s the kind of thing you should be avoiding. Not to mention standing close to others as you wait in line for the scanner. When you use your app, you don’t even have to leave your cab. Just remember to disinfect your phone on a regular basis. 

Don’t have the Xpress Mobile App? Go to www.USXpressway.com click on "Xpress Mobile App" to download it today.

Feel free to reach out to your manager if you have any questions.


We appreciate all you do!​​



Want to earn some extra cash?

by Miranda Brooks 19. November 2021 08:01

Let’s be honest, who would be a better recruiter for professional drivers than another professional experienced driver?

We know our professional drivers know their job better than anyone, which is why we’re happy to reward drivers for referring new drivers. We’ll pay $4,000 for experienced Team referrals and $2,000 for Solo driver referrals. How cool is that? Up to $4,000 for a simple conversation—that’s tough to beat.

If your referral is hired, you’ll receive your referral bonus when they deliver their first load. And then you can get out there and refer another Team or Solo driver. Rinse and repeat.


All you have to do is text “refer” to (423) 436-9588 and our virtual assistant will guide you through the rest.





What can you do to help end human trafficking? Truckers Against Trafficking can help.

by Miranda Brooks 18. November 2021 16:57

Victims of human trafficking are often found in locations frequented by truck drivers. These victims need our help, and that’s why U.S. Xpress has partnered with Truckers Against Trafficking (TAT). TAT is a nonprofit organization that trains truck drivers to recognize and report instances of human trafficking. By learning how to identify the signs and report incidents of trafficking, you can play a vital role in rescuing victims. Since 2009, professional drivers like you have reported over 2,000 cases to TAT’s national hotline and freed over 1,000 people.

You can help victims of human trafficking with a TAT-certification course that involves a 26-minute video, followed by a 10-minute quiz. 

Access the training one of three ways:

  1. On www.USXpressway.com, there’s a direct link with a button titled “Professional Driver Development Site”.
  2. Or, if you’re already logged into U.S. Xpressway, you can find the Learning System listed under MY TOOLS.
  3. Or, you can go to our main website, www.usxpress.com. At the bottom of the main page, you can click “PROFESSIONAL DRIVER DEVELOPMENT” to access the platform.


Once you’re in the Learning System, look for “Truckers Against Trafficking” in your list of assignments, and click on the video. ​



Touch-a-truck 2021 was a success!

by Miranda Brooks 17. November 2021 10:30

Saturday, Nov. 13, was this year’s annual Touch-a-Truck event at Warner Park in Chattanooga, Tennessee. Touch-a-truck invites children in the community to climb on, explore, and sit in the driver’s seat of industrial and emergency response vehicles, heavy machinery, and even a U.S. Xpress truck. Exploring these vehicles gets imaginations turning and introduces children to the vehicles and tools that keep our communities running.


Special thanks to our Driver Development Team for representing U.S. Xpress at the event.




Free flu and COVID shots for U.S. Xpress drivers

by Miranda Brooks 16. November 2021 17:50

All U.S. Xpress and Variant company drivers and their dependents covered by our insurance are eligible for free flu shots this year. To make it easier on you to get your flu shot, we're providing a voucher that you can use at participating Wal Mart locations. Check it out here:  https://www.usxpress.com/wp-content/uploads/2021/10/Voucher.pdf

You can present a hard copy or show the voucher on your mobile device to get your shot.


And of course, please continue to take all CDC recommended precautions – not only do they help stop the spread of COVID-19, they can help prevent you from getting the flu too. Win, win!



Chain Banks

by Miranda Brooks 15. November 2021 11:15

Winter is on its way, and that means its chain bank season. If you're going to be driving in cold weather, you need to make sure you're aware of all the chain banks on your route. We have a list available including all U.S. Xpress and Love's Travel Stop locations where you can pick up or drop off your tire chains. Go to www.usxpressway.com for more info. 




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